Thanks for the quick response. I just ordered the parts. I'm so glad the Spectra 11 was built to be repaired, it's nice to see a quality product for a change. These days it seems like everything was built to be disposable.

Thank you!! So far, I’ve had a wonderful experience with your Spectra, and I would recommend it to anyone.

Thank you again for your clarifications and your prompt attention. We are happy with your service.

"The Spectra 11 melanger is a very interesting machine to conch chocolate. Even if the capacity is minor (max 3kg), the Spectra gives a great result of counching. It's really simple to use because there is only one button to press. I believe this is a perfect tool to promote chocolate on a pastry/ chocolate shop to make understand the production of chocolate to customers.

Thank you so much for your help and professional customer service.

Hello, I have bought in the past a Spectra 11 works great, I won an award from the International Chocolate Awards making chocolate in a small spectra 11

We are very pleased with the performance of the Spectra 100 so far and would like to purchase another one...

I received the package today. Thank you so much for the belts and the pulley. I appreciate your prompt response in helping me with my machine. Have a good week. Hopefully without crazy customers.

Thank you so much for organizing my warranty claim. The replacement drum has been installed in my Spectra and all is running well.Kind regards

I can't tell you how much I appreciate this. Looking forward to more chocolate making. Thanks,

I really wanted you and your team to know how much I truly appreciate you taking care of the situation right away. I greatly appreciate your product and customer service. Thank you so very much again.

Thanks Kumar, your products at Spectra are amazing!! We already have a Spectra 11 and they make the best chocolate we ever tasted. thank you for your service to the good food industry!

Thanks, Kumar. Your grinder is amazing! I've had nut butters made in those before. Now I want to get my own. It reminds me of a stone grinder my grandma had when I was growing up in Sri Lanka- it was manual though 🙂 Kudos to your company!